Frequently Asked Questions

Self-custody means the person holding the private keys controls the wallet. Verify the actual app architecture before relying on any custody claim.

Networks are needed to broadcast and check transactions. Offline key storage and online balance viewing are different activities.

Write it down offline, check the order, and store it away from cameras, cloud services, and unauthorized access.

A private key usually authorizes one account. A recovery phrase can derive several accounts and restore access.

Install trusted software on the new device and enter the recovery phrase only into its legitimate local restore flow.

Confirm the blockchain network and token contract information. The same ticker can exist on multiple chains.

Check the recipient address, network, token, amount, gas fee, and any required memo or tag.

Verify the website and downloaded file source independently; avoid unsolicited links and requests to disable protections.

Be suspicious of urgent warnings, impersonated support, unexpected signing prompts, and any request for your recovery phrase.